Book Excerpt
From Chap. 3 on Negotiation...
Telephone negotiations, like telephone interviews, tend to be shorter and may produce additional misunderstandings. Risk comes with speed. Without the benefit of body language and eye contact, both parties have difficulty perceiving inclinations or commitment.
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About The Author
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Brooks Mendell, Principal of Forisk Consulting, is an award-winning speaker and educator in the fields of forest resources and communication skills. He speaks professionally and has given invited speeches and seminars in Australia, Canada, and around the U.S. for firms and organizations such as Accenture, Alabama Forest Owners’ Association, Forest Resources Association, Georgia Chamber of Commerce, Georgia Forestry Association, the International Quality and Productivity Center, Society of American Foresters, Temple-Inland, University of Georgia, Virginia Tech, and The Westervelt Company (formerly Gulf States Paper). He has also given presentations and lectures in Spanish in Colombia, Costa Rica, and, as a Fulbright Scholar, in Uruguay for organizations such as USAID and Bank Boston. In 2000, he was the MBA Commencement Speaker at the University of California at Berkeley.
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Speaking to 2,500 people at UC Berkeley
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Aside from teaching and speaking professionally, Brooks has fifteen years of forestry and natural resource-related experience, including roles in forestry operations, consulting, and research. He has also been a visiting faculty member at the University of Georgia and ORT University in Uruguay. A former member of the National Communications Committee for the Society of American Foresters, he earned degrees from M.I.T., an MBA from the University of California at Berkeley, and a Ph.D. in Forest Resources from the University of Georgia.
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